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Design thinking is a creative solution-oriented process based around the ‘building up’ of ideas. This presentation will attempt to demonstrate the use of design thinking as a tool for change makers and innovators. Using examples of creating age-friendly design solutions – among others – Professor Ron Navarro will show how Design Thinking can generate alternative strategies and solutions that might not be clearly visible using traditional or critical levels of understanding, but rather the appropriate and harmonious balancing of all users’ real needs and wants within physical, emotional and social constraints.